Blog
The Realities of Customer Experience AI: Exploring its Successes & Challenges
Discover the nuanced world of Customer Experience AI – its triumphs, pitfalls, and the ongoing evolution. Uncover practical insights and real examples for navigating the delicate balance in personalized interactions. Dive into the complexities and future trends shaping AI-driven customer experiences.
Blair Unveils Advanced Virtual Private Cloud Solution for IBM POWER® Systems
Blair - Virtual Private Cloud Solution for IBM POWER® Systems
Coping with Labour Shortages: Implement IT Solutions to Reduce Reliance on In-House IT Teams
Are you struggling to find the right talent to meet your IT needs? If so, you’re not alone. With a critical shortage of skilled IT labour expected to continue until at least 2026, businesses are struggling to cope. But what can you do about it?
Can the ‘Great Resignation’ impact IT services in your firm?
As employees re-evaluate their well-being and work-life balance, businesses large and small are experiencing the “great resignation.” Working with a trusted Managed Services Provider will help your business keep up with the high demand for IT skills and provide you with Peace of mind knowing your IT environment is secure and supported 24x7.
Ransomware Preparedness and Recovery – Before, During and After
Responding to ransomware requires a combination of people-process-technology that includes the vigilance of trained staff, a structured incident response, and up-to-date security products.
Keep Your IBM Power Systems Secured and Optimized: Part Two - Health Check
IBM Power Systems health check provides a rapid review of your current infrastructure environment focused on identifying hardware, firmware systems software and storage issues. It helps you proactively identify potential single points of hardware failure and identify operating system and other system software exposures.
Keep Your IBM Power Systems Secured and Optimized: Part One - Security Assessment
The Security Assessment for IBM Power Systems is designed to identify security vulnerabilities that expose your organization to avoidable risk. The assessment scans your operating system environment (whether it is IBM i, AIX or Linux), applications, settings, users profiles and permissions. The assessment results will give you a detailed report of your current security status and remediation recommendations to help you achieve your security and compliance goals.
All You Need to Know About Penetration Testing
Penetration testing, also known as pen testing or ethical hacking, is an authorized attack on a computer system, network, or application to identify security vulnerabilities. The test is performed by certified security professionals trained to think like a hacker.